RETURNS + REFUNDS

  • Return within 14 days of delivery
  • Items must be received in their original condition – unworn, unwashed, with all original tags and labels attached. We reserve the right to reject your return if it has an odour of perfume/deodorant or makeup/tanning marks.
  • If your return is not received in its original condition, your item will be returned to you.
  • We do not hold items for credit notes while your returned item is being sent back to us.
  • If you are unsure about a specific item, please feel free to contact us and ask any questions about a specific item via our contact page prior to making your purchase.
  • Please email us to organise refund
  • Refunds can only be made to the original method of payment.

info@alexusge.com